Cookie Policy

Last updated: 12 August 2026

Our Customer (“we”, “us” or “our”) uses cookies and similar technologies on our website.

This Cookie Policy explains what cookies are, how we use them and how you can manage your preferences.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website.

They allow websites to recognise your device, remember certain information and provide website functionality.

2. How we use cookies

We use cookies and similar technologies to:

Make our website function correctly
Maintain website security
Support purchasing and checkout functionality
Understand how visitors use our website
Measure website performance
Improve our website and services

3. Essential cookies

Some cookies are necessary for our website to function.

These may support functions such as website security, navigation, shopping and checkout functionality, maintaining a website session and other essential website features.

Where permitted by applicable law, essential cookies may be used without obtaining consent because the website cannot function properly without them.

4. Analytics cookies

We use Squarespace Analytics to understand how visitors use our website.

Analytics may provide information such as:

Pages visited
How visitors navigate the website
Device and browser information
Traffic sources
General website usage
Visit frequency and duration

We use this information to understand how our website performs and to improve the Our Customer website and user experience.

Where required by applicable law, we will ask for your consent before using non-essential analytics cookies.

5. Squarespace cookies

Our website is hosted on Squarespace.

Squarespace uses various cookies and similar technologies to provide website functionality, security, analytics and other services.

The specific cookies used may vary depending on the features enabled on our website.

For further information about the cookies used by Squarespace, please refer to Squarespace’s cookie documentation.

6. Payment and checkout cookies

When you purchase a product or service from Our Customer, cookies or similar technologies may be used to support the checkout and payment process.

Payments are processed through Squarespace Payments.

Some cookies used for checkout and payment functionality may be essential for completing a transaction.

7. Third-party cookies and tracking

We do not currently intentionally use advertising or marketing tracking technologies such as Meta Pixel or Google Ads tracking.

We also do not currently use Google Analytics.

If we introduce additional third-party tracking, analytics or advertising technologies in the future, we will update this Cookie Policy and obtain consent where required.

8. Managing your cookie preferences

Where applicable, you can manage your preferences using the cookie controls provided on our website.

You can also control or delete cookies through your web browser settings.

Please be aware that disabling certain cookies may affect the functionality of our website.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, the technologies we use or applicable legal requirements.

The latest version will always be published on this page.

10. Contact

If you have any questions about our use of cookies or this Cookie Policy, please contact Our Customer using the contact details provided on our website.

Last updated: 12 August 2026